Salesforce Inc. today announced the pilot launch of Einstein Service Agent, the company’s first fully autonomous artificial intelligence agent that it says can handle and resolve customer service ...

Salesforce is jumping into the AI agent world with a new service that builds on the company's Einstein platform for AI. The new Einstein Service Agent is a generative AI-powered self-service ...

Salesforce, Inc. (CRM), headquartered in San Francisco, California, offers customer relationship management software that allows businesses to access, manage, and share sales information. Valued at ...

Investors choosing between Salesforce (CRM 1.11%) and Dell Technologies (DELL +1.27%) are weighing the merits of ...

Heathrow and Salesforce launched AI assistant Hallie to manage customer inquiries, boosting efficiency at the UK's busiest ...

Salesforce is serious about AI – and customers are too. The tone of Dreamforce was a lot more serious this year than previous events, with a focus on Salesforce as a trusted partner to help its ...

Earlier this year, TTEC Digital was selected for Salesforce's elite Forward Deployed Engineering Partner Network , enabling TTEC Digital architects to collaborate directly with Salesforce product ...

Salesforce announced on Monday that it will acquire AI customer service platform Fin for $3.6 billion. Formerly known as Intercom, Fin offers an AI agent that can resolve customer queries across ...

One trades at a 12x forward multiple while the other commands 165x, a valuation gap that masks fundamentally different ...