LogMeIn, the makers of a variety of remote access solutions for business and personal use, is today launching a new service that will allow any company to provide video-assisted customer support, ...
It’s not easy being a customer service agent—particularly when those customers are so angry with a product that they want to yell at you on the phone. That’s the sort of rage that Sonos, a maker of ...
In a country like India where 66% of the GDP is constituted by Service sector, Coronavirus has hugely impacted the economy. The most thriving industries in India are said to be IT/ITES, e-commerce, ...
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