For decades, Consumer Reports has offered drivers an unwavering recommendation for saving money: Shop around regularly for car insurance, ideally once a year. It’s good advice, but easier said than ...

Nearly half (47%) of all new auto and home insurance policies are now purchased digitally, 1 underscoring the critical role insurance apps and websites now play as a conduit to new customer ...

TROY, Mich.: 21 May 2024 — With auto insurance rates higher than ever and more consumers in the market shopping for policies than ever before, 1 digital channels have become a critical component to ...

TROY, Mich.: 14 May 2025 — More than half (57%) of auto insurance customers have actively shopped for a new policy in the past year, the highest shopping rate ever recorded by JD Power, and that’s ...

Overall satisfaction with auto and property insurer digital experience declines despite lower premiums Inability to easily compare prices and coverage options limits brand consideration Chatbots and ...