“I tell it like it is. I’m not good with the fluffy stuff.” My client Jay, a no-nonsense executive with a direct communication style, believed that it would be a waste of time and inauthentic for him ...

A few years ago, a close friend told me I was “kind of a lot to deal with sometimes.” I asked her what she meant, and she said I had this habit of softening everything so much that she never knew ...

Forbes contributors publish independent expert analyses and insights. Dr. Cheryl Robinson covers areas of leadership, pivoting and careers. Effective leadership hinges on strong communication, yet ...